Privacy Policy

Last updated: October 30, 2026

This Privacy Policy describes how NAVIFORCE ("we", "us", or "our") collects, uses, stores, and shares your personal information when you visit or make a purchase from our online store.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of personal information:

Contact information: Name, email address, telephone number, and shipping or billing address.
Order information: Products purchased, order history, delivery details, and transaction information.
Payment information: Payment details processed by payment providers such as Stripe, Google Pay, and Apple Pay, depending on the payment method selected. We do not necessarily receive or store complete payment card details.
Account information: Login credentials and account preferences, if you create an account.
Device and usage information: IP address, browser type, device information, pages visited, interactions with our website, and cookie identifiers.
Communications: Information you provide when contacting customer support or submitting a request.

2. How We Collect Information

We collect personal information in several ways:

Directly from you when you place an order, create an account, subscribe to communications, or contact us.
Automatically through cookies, pixels, analytics technologies, and similar tools when you browse our website.
Through Shopify and other service providers that support our store operations.
From payment, advertising, analytics, shipping, and fulfillment partners when necessary to provide their services.

3. How We Use Your Information

We may use your personal information to:

Process and fulfill orders and payments.
Arrange shipping and delivery through third-party fulfillment providers.
Provide customer support and respond to inquiries.
Manage returns, exchanges, refunds, and order-related issues.
Maintain and improve our website and services.
Analyze website traffic, performance, and customer interactions.
Send marketing communications where permitted by law and according to your preferences.
Prevent fraud, protect our store, and comply with legal obligations.

4. Cookies, Pixels, and Tracking Technologies

We use cookies, pixels, and similar technologies to support website functionality, understand visitor behavior, measure advertising performance, and improve our marketing efforts.

Our store may use tracking and analytics technologies associated with:

Meta Ads (Facebook and Instagram advertising).
Google Ads.
TikTok Ads.
Google Analytics.
Shopify-integrated tracking pixels and cookies.

These technologies may collect information such as browser activity, device identifiers, pages visited, interactions, and advertising events, subject to the applicable platform settings and your privacy choices.

You may be able to manage cookies through your browser settings and use available privacy controls on our website. Some features may not function properly if certain cookies are disabled.

5. How We Share Personal Information

We may share personal information with third parties when necessary for legitimate business purposes, including:

Shopify: To host and operate our online store.
Payment providers: Such as Stripe, Google Pay, and Apple Pay, depending on the payment method selected.
Fulfillment and shipping providers: To process and deliver customer orders. Because we use third-party suppliers, including suppliers located in China, relevant order information such as your name, shipping address, contact details, and order information may be shared with them to fulfill your purchase.
Advertising and analytics providers: Including Meta, Google, and TikTok, to measure advertising performance, understand website activity, and support marketing campaigns.
Legal and regulatory authorities: When disclosure is required by law or necessary to protect our legal rights.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, subject to their applicable legal obligations.

6. Shopify Services

Our store is hosted on Shopify, which provides the e-commerce platform and related services necessary to operate our business.

Your information may be processed by Shopify in accordance with its privacy practices. For more information, please review:

Shopify Consumer Privacy Policy

Shopify Privacy Portal

7. Data Sharing and Advertising Opt-Out

Depending on your location and applicable law, you may have the right to opt out of certain forms of personal information sharing, targeted advertising, or activities considered a sale or sharing of personal information under applicable privacy laws.

You can use our data sharing opt-out page to submit your preferences:

Your Privacy Choices – Data Sharing Opt-Out

Where required by applicable law, we will process recognized Global Privacy Control (GPC) signals or other legally recognized opt-out preference signals.

8. U.S. State Privacy Rights

Depending on the state in which you reside, you may have certain rights regarding your personal information, including the right to:

Know or access the personal information we collect about you.
Request deletion of personal information, subject to legal exceptions.
Request correction of inaccurate personal information.
Obtain a portable copy of certain personal information.
Opt out of certain sales, sharing, or targeted advertising activities.
Limit the use or disclosure of sensitive personal information where applicable.
Appeal a decision regarding a privacy rights request where required by law.

To exercise an applicable privacy right, contact us at info@naviforceofficial.com. We may need to verify your identity before processing your request.

9. Marketing Communications

If you receive marketing emails from us, you may unsubscribe at any time by using the unsubscribe link included in the message.

Even if you opt out of marketing communications, we may still send transactional or service-related messages concerning your orders or account.

10. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate steps.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing customer support, complying with legal obligations, resolving disputes, and enforcing agreements.

13. International Data Transfers

Because we work with third-party service providers and suppliers that may be located outside the United States, your personal information may be transferred to and processed in other countries, including China.

Where required, we take appropriate steps to ensure that such transfers comply with applicable privacy and data protection laws.

14. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be published on this page with a revised "Last updated" date.

16. Contact Information

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact us:

NAVIFORCE
Email: info@naviforceofficial.com
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Central Time (CT)
Response Time: Within 24 hours on business days, Monday through Friday.